Report Abuse - Reporting SPAM/Phishing Abuse

Your safety comes first on QuestionPro. If something happens that makes you feel unsafe or uncomfortable, please report it. There are two different ways to report someone on QuestionPro - via Surveys/Community and via a Email

Please refer to the Report Abuse Page to report any phishing or spam activity related to QuestionPro

Every email that goes out includes a "Report Abuse" link that email recepients can click on and report the email as SPAM. This is done to pro-actively measure and find out, in advance, when a large percentage of users report emails coming from you as SPAM.

Please contact our customer service team by Live Chat - https://www.questionpro.com/help/ or call -

• United States of America: +1 (800) 531 0228
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• Only use opted in or consented to receive emails and do not purchase lists from third parties. Use our in-house Panel services instead -QuestionPro Audience
• Avoid respondent fatigue by over surveying the respondents.
• Keep email lists updated and avoid reaching out to old users who are no longer interested in your product or services.
• Do not use group email addresses such as test@ sales@ contactus@ support@, etc.
• Use plain text instead of HTML.
• Ensure your email contains quality material
• Avoid spam words like - (Buy, order, shopping, sales, income, cash, earn, employment, home-based, money, price, bucks, cents, dollars, check, cheap, charges, price, quote, etc)
• Avoid sending a large blast of emails all at once.
• Use SMTP server for better deliverability.