- CX export raw data file
- CX xml export
- CX export data
- CX download SPSS
- CX SQL import
- Import data in existing survey
- Import external data in new survey
- CX search text data
- CX response viewer
- Response viewer headers explained
- CX response status
- CX delete survey data
- CX download center
- CX import data in existing survey
Dashboard
Dashboard
Dashboard consist of analytical data for a better understanding of Customer Experience.
on the Dashboard there is a Business Unit switcher on top to switch between Business Unit and see data accordingly.
There is also a date filter to see analytical data by dates.
On the main section there is a NPS Score meter, Survey count and Response count visible.
In Closed Loop section, tabs are divided by the ticket status. It’s showing the ticket count based on status and priority.
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