Import Reviews
How to import reviews?
- In the main page go to the bottom of the left side. Click Settings.
- Goto the Import tab
- Currently Excel format is only supported and file size cannot exceed 1 MB. While importing reviews please do not include header row. Following columns are required in this specific order: externalId, comment, integration, starRating, createTime (example: 1995-12-17T03:24:00), reviewer.
- Click on the Import button. You can import reviews from Excel format.
- After importing the Excel file you will be notified how many reviews were imported.
- If you go to the reviews page you will see the integration name added as a part of the Overall reviews widget. For example, I imported TripAdvisor reviews here.
- The imported reviews appears in the reviews page too and can be filtered just like the other native integrations
How to delete imported reviews?
- Go back to Dashboard Settings and go to the Import tab.
- Click on the Delete button
- All the imported reviews from the CX Reputation platform will be deleted after this operation.
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